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POLICIES

In today’s retail market, we believe honesty is the best policy. That’s why we designed the most generous, fair and transparent store policy for our customers. Read the following sections to find out more about how we provide the best customer experience for our loyal shoppers. Please don’t hesitate to contact us if you have any questions.

Pets: We do not allow any pets in the store.

Phone Use:  Please do not use your phone at the counter or on speaker during your visit. This disrupts others in their shopping experience. 

Discounts: Please do not banter for a discount.   Our prices are marked reasonably and we take pride in having prices for any budget. When you purchase from us you will automatically get a  discount card for your next purchase.  Card must be present to get 20% off at next purchase of $50 or more, no exceptions.  Keep in mind this card does have an expiration date. You can subscribe to receive other alerts for promotions & sales during checkout or you can sign up at our website. You cannot combine multiple discounts. 

Bilingual: We are a Spanish speaking store, so please let us know if you need translation of anything. 

Soliciting: No soliciting of any kind.  While we value collaborations we will not take any offers off the street of people who wish to collaborate.  For inquires on business collaborations please email us support@katyaskloset.com 

Return Policy: Please check FAQ section.  We will not make any exceptions.